IBM i Managed Services

IBMi & iCare Managed Services

A support plan that provides a comprehensive bundle of services to protect your IBM Power System's investment. This is an ideal solution for businesses with or without an IT staff. It is dedicated to minimizing IBMi environment disruptions and limitations. Also, gives the ability to leverage consultants and subject matter experts to help you discuss and plan your IT strategies.

iCare Base Services Include:

- Help Desk Support                                             - Strategic IT Planning                                                   - IBM i Security Advisory

- IBMi Release Upgrades                                     - Wellness Visits                                                              - IT Staff Planning

- New Power Server Migration                           - IBM Contract/Subscription Management                - Database Performance Advisory

- IBMi Performance Management                     - Preferred GEMKO Service Rates

- IBMi Housekeeping                                            - Disaster Recovery Planning

Extending you support resources

Disciplining the reviews of critical IBMi metrics and events

 

Managing workload impact to the IBMi

Transfers IBMi management burdens and responsibilites to experienced GEMKO resources

Ensuring the completion of important tasks that are consistent

Taking a proactive approach opposed to being reactive

Fostering collaboration & planning between IT & management

Increasing your business continuity & strengthening your support resources 

through planning

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