I Managed Services
IBMi & iCare Managed Services
A support plan that provides a comprehensive bundle of services to protect your IBM Power System's investment. This is an ideal solution for businesses with or without an IT staff. It is dedicated to minimizing IBMi environment disruptions and limitations. Also, gives the ability to leverage consultants and subject matter experts to help you discuss and plan your IT strategies.
iCare Base Services Include:
- Help Desk Support - Strategic IT Planning - IBM i Security Advisory
- IBMi Release Upgrades - Wellness Visits - IT Staff Planning
- New Power Server Migration - IBM Contract/Subscription Management - Database Performance Advisory
- IBMi Performance Management - Preferred GEMKO Service Rates
- IBMi Housekeeping - Disaster Recovery Planning
Extending you support resources
Disciplining the reviews of critical IBMi metrics and events
Managing workload impact to the IBMi
Transfers IBMi management burdens and responsibilites to experienced GEMKO resources
Ensuring the completion of important tasks that are consistent
Taking a proactive approach opposed to being reactive
Fostering collaboration & planning between IT & management
Increasing your business continuity & strengthening your support resources
through planning